TENEX SECURITY, INC.

“Live in 7 Days” Disclaimer & SOW Language

Approved Reference Language for Marketing & Legal

This document contains the approved disclaimer language for use anywhere the “Live in 7 Days” promotional tagline appears, along with the corresponding contract language to include in a Statement of Work (SOW) if a client asks that the timeline be referenced in the underlying agreement. For the avoidance of doubt, Legal does not recommend offering to add a reference in the SOW and it should only be done at the explicit request of the client and with approval from Legal. Marketing and sales teams should use the disclaimer text exactly as written, without paraphrasing, and should route any requested edits through Legal.

I. Disclaimers for Marketing Materials

Short Form

USE FOR: ADS, SOCIAL MEDIA, LANDING PAGE BANNERS

Go-live timing assumes the client is an existing Google Security Operations or Microsoft Sentinel customer and prompt completion of required onboarding steps; actual timing may vary. See [Onboarding Requirements]* for details.

*These can be listed via a web link.

Standard Form

USE FOR: PRESENTATIONS, WEBSITE, AND OTHER LONG-FORM MATERIALS

The referenced go-live timeline is an estimate applicable to prospective customers with an existing, active deployment of Google Security Operations or Microsoft Sentinel, and assumes timely completion of all required [Onboarding Requirements]*, as further described in the applicable Statement of Work. Customers using other SIEM platforms, or without an existing deployment of Google Security Operations or Microsoft Sentinel, should expect a longer onboarding and go-live timeline. This timeline is provided for illustrative purposes only and does not constitute a commitment, service level, or warranty of any specific go-live date.

*These can be listed via a web link.

II. Language for Statement of Work Terms & Conditions

Include the following provisions in the Statement of Work whenever a client specifically asks that the “Live in 7 Days” or any related go-live timeline be referenced in the underlying contract.  The use of the language below must be approved in advance by Legal.

Go-Live Timeline

Any go-live date, timeframe, or estimate referenced in this SOW, is an estimate only, applicable solely where Client has an existing, active deployment of Google Security Operations/Microsoft Sentinel at the time of SOW execution and is further contingent upon Client’s timely completion of the onboarding requirements set forth in Exhibit [__] (“Onboarding Requirements”). TENEX’s ability to meet any estimated go-live date is further dependent on Client providing accurate information, timely access, and required approvals. Delay in Client’s completion of the Onboarding Requirements will extend the estimated go-live date on a day-for-day (or reasonable) basis and will not constitute a breach of this SOW by TENEX.

Customer Cooperation

Client will cooperate in good faith and provide timely responses, approvals, access, and personnel availability as reasonably requested by TENEX to support the go-live timeline, including adhering to scheduling and information requests within the timeframes TENEX requests. TENEX’s estimated go-live timeline assumes Client’s prompt cooperation on this basis; delay attributable to Client’s failure to cooperate in a timely manner will extend the estimated go-live date and will not constitute a breach of this SOW by TENEX.

III. Prerequisites for 7 Day Go Live

Google SecOps or Microsoft Sentinel Deployed

EDR, SEG, Mailflow, CSPM, Cloud Audit are ingested and normalized properly

Detections are loaded covering EDR, SEG, Mailflow, CSPM, Cloud Audit technologies

Service account and keys generated, configured with proper access, and provided

TENEX integration is configured

Customer and tenant setup in TENEX platform

Escalation details provided and verified

Context authored in TENEX platform

Default agents enabled in TENEX platform